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Quality Policy  

 
 

OUR VISION

It is our vision to be a Worldwide Effective Provider as the leader in the Cast Iron business with customer focused and high quality servicing.

 

OUR MISSION

Our mission is to meet all customer demands with high quality, modern Casting Techniques and to develop new Products and Services in consideration of any future demands.

 

OUR COMMON ASSETS

Ø        To produce and to share. To put into practice our motto and sense "sharing is essential”.

Ø        Customer focused service;

Ø        Ultimate Customer Satisfaction by unlimited service;

Ø        To ensure Optimum Cost Effectiveness without prejudice to the Product & Service Performance and Quality Principles;

Ø        To suitably respond each and every customer product and service demand;

Ø        To ensure satisfaction of Customers, Employees and Company Principals;

Ø        Ultimate Customer Satisfaction by Unlimited Service

Ø        To improve the Corporate Economic Value and to ensure staff satisfaction;

Ø        Superior effort and new ideas by our team is essential for both servicing and enhanced service quality.

 

OUR QUALITY POLICY

Our company is among Turkey’s leaders in Manhole Covers and Rainwater Gully Gratings. The casting sector we are a part of is one of the significant areas of business in terms of precision and contribution to the country economy. We firmly believe in our contribution to our country’s economy through cost effective manufacture process. Our major principles that form the basis of our service policy are as follows:

 

Ø        To satisfy customer requirements in a timely and appropriate manner,

Ø        To inform our portfolio in detail on the use of our products,

Ø        To preserve our reliability at all times,

Ø        To serve our customers via the fastest and most economic shipping companies,

Ø        To employ personnel with highest education level,

To move ahead and to adopt continuous optimization as our principal philosophy by means of complying with the quality management system essentials.

 

 

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